Intel HD Graphics 4000 driver has an exclamation point and says 'This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)' note: Although in Safe-Mode Windows uses a generic driver, the Intel HD graphic 4000 shows in the device manager without issue.

Not sure if this is the right driver or software for your component? Run Intel® Driver & Support Assistant to automatically detect driver or software updates.

This driver package contains the Intel® HD Graphics Driver version 15.28.24.64.4229 (9.17.10.4229) for Windows* 7 and Windows 8. These drivers will not function with any other product. View the README file for installation information and the RELEASE NOTES for driver version details.

See the release notes for installation instructions, supported hardware, what is new, bug fixes, and known issues.

Which file to choose
win64_152824.exe - This driver is in self-installing format intended for end users
win64_152824.zip - This driver is in zip format intended for developers and IT professionals

About Intel® drivers
The driver or software for your Intel® component might have been changed or replaced by the computer manufacturer. We recommend you work with your computer manufacturer before installing our driver so you don’t lose features or customizations.

Intel Hd Graphics Driver Update

See list of manufacturers’ Support websites.

Getting support
The Graphics Support Community Forum is a monitored peer-to-peer exchange for the Intel Graphics community. Please follow this link to register and participate in the forum.

Support for Intel® Graphics Drivers can also be accessed by contacting Customer Support.

Additional help
Identifying your Intel® Graphics Controller

Dell Intel Hd Graphics Driver Windows 7

Related topics
Intel® Graphics Driver FAQ
Computer manufacturer websites
Windows* 8 and Windows 8.1 Support FAQ
Windows 7 Support FAQ